In addition to the Dean of Studies and two lecturers available to provide students with confidential assistance, each of the department’s degree course has its own course director as a contact person. At the beginning of each lecture period, a separate information session is offered for each study semester, presenting the important deadlines, facts, etc., for this semester. Directly following the lecture period, each semester, voluntary workshops, some lasting several days, on current topics in business informatics (but also beyond) are offered by industry partners as part of the Summer School and Frozen Summer School.

In addition to the option of completing the Paractic study semester module (one semester; 30 ECTS) abroad (with the support of our International Office, not only in bureaucratic matters such as visas or accommodations), there is the possibility of completing coursework at a foreign university and having this work recognised upon returning to the University of Mannheim. This requires prior consultation with the faculty's international representative.

Memorial University of Newfoundland (St. John‘s, Canada); University Maryland (USA); Università di Bologna (Italy); Hong Kong University of Science & Technology (China); Universidad de las Américas Puebla (UDLAP) (Mexico); Bucharest University of Economic Studies (Romania); University of Wrozlaw (Poland); Sungshin Women's University (Seongbuk / South Korea)

In addition to in-person resources, the university library offers students free access to a wide range of e-books, e-journals and databases. The inno.space offers rooms for teamwork, making, prototyping and digital developments in an inspiring and open atmosphere. This gives students access to devices such as 3D printers and laser cutters, which creates the necessary conditions for solving complex problems in the real world. The faculty offers students their own study space and modern computer equipment in the computer rooms.

In addition to the student council and the student union executive committee (AStA), students of the faculty can also turn to two liaison lecturers for general advice, or assistance in the event of problems. The university has a sustainability officer to promote existing initiatives, increase awareness of the topic of sustainability at the university and strengthen communication. In the Forum for Sustainability, numerous activists have joined forces to drive the topic forward at the university.